Privacy Policy
At Rodent Design, we value and respect your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you browse our collections or interact with our services.
1. Information We Collect
We collect information directly from you when you fill out our contact forms, request fabric samples, or purchase items. This includes:
- Your name, email address, physical address, and telephone number.
- Your communication preferences and design interests.
- Payment details processed securely by third-party transaction providers.
2. How We Use Your Information
We use the collected data to:
- Process your furniture orders and organize white-glove delivery to your address.
- Respond to custom requests, catalog inquiries, or support tickets.
- Send you tailored marketing updates (only if you have explicitly opted in).
- Improve our designs and website performance based on cookie statistics.
3. Legal Basis under GDPR
We process personal data in accordance with the General Data Protection Regulation (GDPR) based on the following grounds:
- Performance of a Contract: Necessary to process and deliver your custom furniture.
- Consent: When you voluntarily sign up for newsletters or accept tracking cookies.
- Legitimate Interests: To secure and monitor our website performance.
4. Data Sharing and Transfers
We do not sell or rent your information. We share your information only with trusted partners essential for operating our business, such as shipping agencies and local Dutch courier services.
5. Your Rights
Under GDPR guidelines, you have the right to access, rectify, or request deletion of your personal data. You can withdraw your consent for statistical cookies at any time. To exercise these rights, please contact our privacy officer at [email protected].
6. Jurisdiction and Disputes
This Privacy Policy and all related interactions are governed by Dutch law. Any disputes arising from or in connection with this policy shall be submitted exclusively to the competent court in Amsterdam, Netherlands (Court of Amsterdam).